SMS Outreach Policy

Last updated: May 8, 2026

RISERADAR LLC ("we", "us") is committed to maintaining the highest standards of ethical and compliant communication. This SMS Outreach & Compliance Policy outlines how we source contact information, obtain consent, and respect the preferences of recipients. Our processes are designed to comply with the Telephone Consumer Protection Act (TCPA), the FCC, the CTIA Messaging Principles & Best Practices, and A2P 10DLC carrier requirements.

1. Program Description

• Program name: RISERADAR Customer & B2B Outreach
• Sender: RISERADAR LLC
• Sending number: +1 (786) 554-0972
• Message frequency: variable, transactional and conversational. Typically fewer than 4 messages per month per recipient.
• Cost: Message and data rates may apply.

2. Consent & Opt-In

We obtain prior express consent before sending marketing SMS. Consent is collected through:

• Website forms at riseradar.io/contact and riseradar.io/opt-in with a clear, conspicuous checkbox describing what the recipient is signing up for.
• Verbal or written consent captured during phone calls or in-person meetings, documented in our CRM.
• Inbound SMS from recipients who text us first.

For B2B outreach, we contact only business owners and professionals using publicly available business contact information (such as the Florida Division of Corporations / Sunbiz.org). The first SMS sent is a one-time inquiry that includes our business name, the purpose of contact, and clear opt-out instructions. We do not send follow-up messages without an affirmative response.

3. Do Not Call (DNC) Compliance

• DNC screening: Before any initial outreach message, every phone number is screened against the National Do Not Call Registry through a real-time DNC checking service.
• Internal suppression list: We maintain an internal suppression list. Any recipient who requests no further contact (via STOP, NO, UNSUBSCRIBE, or email) is permanently added.
• Carrier compliance: We follow A2P 10DLC and CTIA Short Code requirements applicable to our messaging traffic.

4. Opt-Out (How to Stop Messages)

You can opt out at any time. Reply with any of the following keywords:

• STOP · STOPALL · UNSUBSCRIBE · CANCEL · END · QUIT · NO

After receiving an opt-out request, we will send a single confirmation message and will not send any further messages from this program. Opt-outs are processed automatically and immediately.

5. Help & Support

Reply HELP at any time for assistance. You may also contact us at [email protected] or call 786-554-0972.

6. Message Content Standards

Our messages identify the sender (RISERADAR), state the purpose, and include opt-out instructions in the initial and recurring messages. We do not send content that is fraudulent, misleading, or related to prohibited categories such as illegal substances, hate speech, gambling, or adult content (commonly referred to as the SHAFT categories).

7. Data Privacy

Phone numbers and SMS conversation history are stored securely in our infrastructure with restricted access. We do not sell, rent, or share your phone number with third parties for their marketing purposes. Data is retained no longer than necessary to provide the Service or comply with legal obligations. See our Privacy Policy for complete details.

8. Re-opt-in Required

If you have opted out and wish to receive messages again in the future, you must re-subscribe through one of the consent methods described in Section 2.

9. Carrier Disclaimer

Mobile carriers (T-Mobile, AT&T, Verizon, etc.) are not liable for delayed or undelivered messages. Message and data rates may apply. Compatible carriers and devices required.

10. Changes to this Policy

We may update this Policy from time to time. Material changes will be communicated through the website or via SMS where appropriate.